Privacy Policy

Effective date: October 2025

CameraUptime (“we”, “our”, or “us”) is committed to protecting your privacy and securing your personal information. This policy applies worldwide and is designed to comply with GDPR, CCPA, LGPD, PIPEDA, APPI, PDP and other major regulations.

1. Information We Collect

Data You Provide:

  • Name, email address, company name, location data (country/city/region), and any comments/questions submitted via forms.
  • Device information required for onboarding and monitoring.

Automatically Collected Data:

  • IP address, browser type, OS, device identifiers, access times, and usage/clickstream data (for analytics and security).
  • Cookies and local/session storage for session, preferences, and security.

No payment details are processed directly on our site.

2. Use Of Your Information

  • To respond to inquiries and provide services/products.
  • For customer support and operational notifications.
  • To send important updates (mandatory), marketing/newsletters (optional, opt-in only).
  • For enforcement of legal requirements (Terms of Service, compliance, fraud prevention).

Marketing Research Using Location Data:

  • Location data (country/city/region) collected with your explicit consent may be used for marketing research, analytics, and service improvements.
  • We do not sell or share location or personal data with advertising partners or external third parties.

3. Location Data For Marketing & Analytics

  • Collected only when you voluntarily provide it via form or consent checkbox.
  • Used solely for internal research, tailoring services and diagnostics.
  • You may opt-out or refuse to provide location data at any time.

4. Employee, Partner & Contractor Access

  • Personal and location data accessible only to trained employees or authorized partners strictly for business purposes.
  • All access governed by confidentiality agreements and data protection standards.

5. International Transfers

  • Data may be processed on servers outside your home country (including the US and EU).
  • Standard Contractual Clauses or equivalents are used when legally required.

6. Data Retention & Deletion

  • Retained only as long as necessary for operations or as required by law.
  • Location data is deleted upon your request or withdrawal of consent.
  • You may request a copy, deletion, or correction of any personal data at any time via [email protected].

7. Data Security

  • SSL encryption, firewalls, secure access, and incident response measures are in place.
  • Regular audits and compliance reviews are performed to safeguard your data.

8. Cookies & Tracking Technologies

  • Cookies are utilized for sessions, preferences, analytics, and security.
  • Third-party analytics partners (e.g., Cloudflare, Google Analytics) may set additional cookies.
  • You may disable cookies via browser settings. Use of our site means you consent to described cookies.

9. Analytics & Communication

  • Aggregated analytics data may be collected; you can opt-out by enabling "Do Not Track".
  • Mandatory communications (operational, security) will be sent to the email you register.
  • Promotional messages are only sent by opt-in; every message includes unsubscribe options.

10. Children’s Privacy

Our service is not intended for children under 16. If personal data about minors is suspected or found, please contact us for immediate removal.

11. Your Rights (GDPR, CCPA, LGPD, PIPEDA, APPI, PDP)

You may:

  • Access, correct, or delete your personal and location data.
  • Withdraw consent at any time.
  • Restrict processing, or request data portability.
  • Lodge complaints with local authorities or [email protected].

12. User Responsibilities

  • You bear responsibility for lawful use of our services, obtaining consents for monitored parties, and providing accurate info.
  • Do not use for illegal activities, unauthorized monitoring, or prohibited purposes.

13. Data Transfer, Third Parties & Indemnity

  • Only verified lawful requests from authorities are fulfilled.
  • You indemnify CameraUptime, its employees & partners from claims due to misuse or breaches of this Policy.

14. Abuse, Fraud, Account Security

  • Abuse or malicious activity leads to suspension/termination.
  • Users are responsible for the security of their credentials/devices.

15. Changes

  • Policy may be updated; changes will be posted here and are effective upon publication.
  • If any provision is unenforceable, the rest remains in force.

Last updated: October 2025

Contact Us

Questions, privacy requests and withdrawal of consent can be sent to:
[email protected]

This Privacy Policy incorporates GDPR (EU/UK), CCPA (California), LGPD (Brazil), PIPEDA (Canada), APPI (Japan), PDP (Asia-Pacific), and global best practices.
It is designed to protect our users, team, and business in all jurisdictions.