Last Updated: November 16, 2025
These Terms and Conditions ("Terms") govern your access to and use of the CameraUptime software-as-a-service monitoring solution (the "Service"). This Service is owned and operated by Individual Entrepreneur Ryumin Alexey Vladimirovich, a business entity registered in the Russian Federation ("we," "us," or "our").
By creating an account, accessing, or using the Service, you and the entity you represent ("you" or "Customer") agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.
This Service is intended for business and professional use only. It is not intended for use by individual consumers.
CameraUptime provides a monitoring service for IP cameras, NVRs, and related infrastructure. The Service tracks device health and availability and sends alerts when outages or failures are detected. The Service does not store, process, or access any video or audio streams from your devices; it monitors device status and related telemetry data only.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate, current, and complete information during registration and keep this information up to date. You must notify us immediately of any unauthorized use of your account.
3.1. Merchant of Record. All payments for the Service are processed by our third-party merchant of record, Paddle.com Market Ltd ("Paddle"). Paddle is the reseller of the Service and handles all billing, payment processing, invoicing, and sales tax/VAT collection on our behalf. Your purchase is subject to Paddle's own terms and conditions.
3.2. Subscription Plans. Access to the Service is provided on a paid subscription basis as described on our Pricing page. For the launch offer, the first year is billed as a single upfront payment of $200 USD. The official service start date ("Launch Date") will be communicated via email and on our website.
3.3. Authorization. By subscribing, you authorize Paddle to charge your payment method on a recurring basis for the applicable subscription fees.
You may cancel your subscription at any time. The process and your eligibility for a refund are governed entirely by our Refund & Cancellation Policy, which is incorporated into these Terms by reference. This policy details our pro-rated refund model based on the Launch Date.
All rights, title, and interest in and to the Service, including its software, source code, website, branding, and documentation, are and will remain the exclusive property of Individual Entrepreneur Ryumin Alexey Vladimirovich. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes, strictly in accordance with these Terms.
You may not copy, modify, distribute, sell, or lease any part of our Service, nor may you reverse engineer or attempt to extract the source code of the software.
You agree not to misuse the Service. You will not, and will not permit others to, use the Service for any illegal purpose, interfere with its normal operation, attempt to gain unauthorized access, or resell the Service without our express written consent.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT IT WILL PREVENT ALL POTENTIAL OUTAGES, LOSSES, OR SECURITY INCIDENTS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE (INDIVIDUAL ENTREPRENEUR RYUMIN ALEXEY VLADIMIROVICH) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, OR GOODWILL.
OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU TO US FOR THE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
9.1. Governing Law. These Terms and any dispute arising out of them shall be governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law principles.
9.2. Arbitration. Any dispute or claim arising out of or relating to these Terms shall be determined by binding arbitration in Wilmington, Delaware, administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The language of the arbitration shall be English. By agreeing to these Terms, you waive your right to a trial by jury or to participate in a class action.
9.3. Informal Resolution. Before filing a claim, you agree to try to resolve the dispute informally by contacting us at [[email protected]]. We'll try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 30 days of submission, either you or we may begin formal arbitration proceedings.
10.1. Changes to Terms. We may modify these Terms at any time. If we make material changes, we will provide you with notice through the Service or by email. Your continued use of the Service after such notice constitutes your acceptance of the new Terms.
10.2. Severability. If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the other provisions of these Terms will remain in full force and effect.
10.3. Contact. If you have any questions about these Terms, please contact us at [[email protected]].